Summary
Overview
Work History
Education
Skills
Additional Information
Additional Information
Languages
Timeline
Generic
Maik Heinemann

Maik Heinemann

Tartu,784

Summary

Process Consultant with solid experience in process optimization, strategic planning, and project management. Skilled at analyzing business needs, developing actionable strategies, and driving operational efficiency. Recognized for problem-solving abilities, clear communication, and strong organizational skills, with a proven track record of enhancing productivity through streamlined processes and boosting team performance via effective training initiatives.
Recently relocated to Tartu, Estonia, with the intention of establishing a long-term personal and professional future. Currently learning Estonian to further integrate into the local culture and workplace.

Overview

4
4
years of professional experience

Work History

Process Consultant

Fielmann Group AG
Hamburg
08.2021 - 03.2025
  • Process documentation, analysis, and optimization initiatives across various departments
  • Development and delivery of data-driven reports for performance and process evaluation
  • Conduction of IT audits and maturity assessments to evaluate system compliance and efficience
  • Design and implementation of interactive dashboards using Power BI for detailed business insights
  • Collaboration within the IT Lifecycle Process to ensure seamless integration of technologies, and cost efficiency.
  • Creation and maintainance of SharePoint and Confluence pages for internal collaboration and knowledge sharing
  • Support in taking out cybersecurity insurance
  • Marketing x Sales Process optimization project

Department Experience

Fielmann Group AG
Hamburg
08.2021 - 03.2025
  • Isolated experience in Software Asset Management, Marketing, Operations Management, Category Management, Operational Controlling and E-commerce
  • Creation of Software Asset Management license training
  • E-commerce marketing event organization.
  • Live dashboard for store keeping units in controlling

Education

Bachelor of Science - Business Informatics

Nordakademie
Elmshorn, Germany
03.2025

General University Entrance Qualification - Abitur

Lessing Gymnasium Norderstedt
Norderstedt, Germany
06.2021

High School - exchange year

Shaker Heights High School
Ohio, USA
06.2018

General University Entrance Qualification - Abitur

Lessing Gymnasium Norderstedt
Norderstedt, Germany
07.2017

Primary school -

Waldschule Quickborn
Quickborn, Germany
07.2012

Skills

  • Business Process Management
  • BPMN 20
  • IT Governance
  • COBIT5
  • Data Analysis
  • Reporting
  • KPI Development
  • Power BI Dashboards
  • Project Management
  • Signavio
  • Jira
  • Miro
  • Confluence
  • MS Power BI
  • MS Excel
  • PowerPoint

Additional Information

Open to apprenticeships or trial periods to prove skills and adapt to company needs.

Additional Information

Open to apprenticeships or trial periods to prove skills and adapt to company needs.

Languages

German
First Language
English
Proficient (C2)
C2
Estonian
Elementary (A2)
A2

Timeline

Department Experience

Fielmann Group AG
08.2021 - 03.2025

Process Consultant

Fielmann Group AG
08.2021 - 03.2025

Bachelor of Science - Business Informatics

Nordakademie

General University Entrance Qualification - Abitur

Lessing Gymnasium Norderstedt

High School - exchange year

Shaker Heights High School

General University Entrance Qualification - Abitur

Lessing Gymnasium Norderstedt

Primary school -

Waldschule Quickborn
Maik Heinemann