Marge Türner

• Stockmann, a 160-year-old Finnish retail icon, boasts flagship department stores in Helsinki, Tampere, Turku, Riga, and Tallinn, along with three smaller concept stores in Finland. Enduring values—assortment, quality, and service—have remained steadfast since 1862.
• In my role, I oversee the Tallinn Stockmann department store's P&L, managing a 400-person team responsible for Department Store:
• Sales and Marketing, Customer Experience
• Finance and Budget Management
• Food and Cosmetics Category Management
• Grocery E-Commerce Development
• Logistics and Supply Chain Coordination
• Human Resources and Employee Wellbeing
• Security and Maintenance
• Tenant Relations
• My daily focus is on aligning our operations with Stockmann's strategic goals to maximize profitability, strengthen customer loyalty, and maintain our commitment to quality. I am passionate about leading teams through change, fostering a collaborative environment, and implementing innovative strategies to enhance our retail offering.

• After the parent company sold the food departments in Finland, primary mandate was to develop and execute a comprehensive strategic initiative for the Baltic food departments. The renovation and upgrades were carried out once the new strategy was finalized and approved, in Tallinn and Riga

• Iworked for 1.5 years as the Director of Store Operations for Russia and the Baltics, overseeing the sales performance, marketing, HR, and category management for nine department stores located in Moscow, St. Petersburg, Yekaterinburg, Riga, and Tallinn. This role provided with invaluable international experience and enhanced ability to maximize time management effectively.

• Responsible for the sales and overall performance of the entire department store, which involves planning and executing sales activities in alignment with the company's targets and strategies, leading a team of 300 people.

• Responsible for procurement, sales, and product development, overseeing a team of 170 professionals.

• Responsible for Sales, Gross Margin, Customer service, and quality, based on company-set targets and strategic goals. A team of 30 people.

I was the store manager of the first privately owned store in independent Estonia, where I held responsibilities for orders, sales, displays, and more.