Marili Põlluaas
Viimsi
Overview
7
7
years of professional experience
Work History
Waitress
SPA TOURS OÜ
08.2025 - 09.2025
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Answered customers' questions, recommended items, and recorded order information.
- Proved successful working within tight deadlines and a fast-paced environment.
Waitress
SPA TOURS OÜ
06.2022 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Used cash registers and credit card machines to cash out customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Lifeguard Assistant
G4S Security (EST)
07.2020 - 08.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring beach area and enforcing rules.
- Monitored safety of guests in and around beach.
- Help with crowd management, lost child procedures, and public information.
- Provided friendly customer service
Food Bank Volunteer
Toidupank
07.2018 - 08.2018
- Prepared and packaged boxes during box assembly line phase.
- Distributed food boxes with carefully selected essentials to families in need.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Collaborated with fellow volunteers to deliver punctual, friendly service.
- Helped visitors pick out food items from donations.
- Collected donations from local organizations, businesses and residents to increase supplies and meet demand.
Education
Master of Science -
The Estonian University of Life Sciences
Tartu06-2030
Skills
- Strong multitasking and adaptability in fast-changing environments
- Highly reliable
- Teamwork and collaboration
- Attention to detail and accuracy in tasks
- Customer service
- Ability to work under pressure and remain calm in emergencies
- Great physical fitness and stamina
Hobbies and Interests
- Cross-country skiing
- Dancing (folk)
- Traveling
- Volunteering and community service
- Reading
- Outdoor activities (hiking, cycling, snowboarding)
Languages
English (C1)
French (A2)
Estonian (Native)
Russian (B1)
Timeline
Waitress
SPA TOURS OÜ
08.2025 - 09.2025
Waitress
SPA TOURS OÜ
06.2022 - 08.2023
Lifeguard Assistant
G4S Security (EST)
07.2020 - 08.2020
Food Bank Volunteer
Toidupank
07.2018 - 08.2018
Master of Science -
The Estonian University of Life Sciences