Md Belal
Tallinn,784
Summary
Experienced in logistics, document verification, and customer service. With strong attention to detail, proficiency in English, and A2-level Arabic, I am eager to apply my skills in fraud prevention and verification at Veriff. Adaptable and capable of working in fast-paced environments, I bring a focus on quality and compliance with high standards.
Overview
9
9
years of professional experience
Work History
Service Delivery Coordinator
SACSLOGISTICS OÜ
03.2021 - Current
- Manage multiple orders, delivery locations, and customers at the same time
- Deliver orders within an optimal period of time, ensuring freshness of food and respect for customer preferences
- Safely operate a vehicle in all types of weather conditions
- Navigate local streets and highways efficiently using GPS
- Communicate clearly with customers and food service employees, demonstrating an eagerness to work through any issues or points of confusion
Machine Operator
COOPKOKAD
01.2021 - 09.2021
- Operating and maintaining production equipment and machinery
- Monitoring production processes to ensure quality and efficiency
- Adhering to food safety and sanitation standards
- Packaging and labeling finished products
- Maintaining accurate production records and inventory levels
- Collaborating with other team members to troubleshoot production issues
- Assisting with the setup and cleaning of production areas
- Following standard operating procedures and production schedules
- Participating in continuous improvement initiatives
- Communicating effectively with supervisors, co-workers, and other departments as needed.
JR. OFFICER (MATERIALS CONTROLLING DEPARTMENT)
KSRM STEEL PLANT LTD.
05.2016 - 12.2020
- Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
- Receive and process warehouse stock products (pick, unload, label, store)
- Perform inventory controls and keep quality standards high for audits
- Keep a clean and safe working environment and optimize space utilization
- Complete diary logs into inventory
- Report any discrepancies
- Communicate and cooperate with supervisors and coworkers
- Operate and maintain preventively warehouse vehicles and equipment
- Follow quality service standards and comply with procedures, rules and regulations.
EMPLOYEE RELATIONSHIP OFFICER
MAS INTIMATE BANGLADESH PVT. LIMITED
05.2015 - 08.2016
- Recruiting the perfect employee for respective position
- Monitoring safety, healthy issue of team member
- Finding the reason behind absenteeism and turnover.
Education
MASTERS IN AGRI-FOOD BUSINESS MANAGEMENT -
Estonian University of Life Sciences
Tartu, Estonia01.2023
BACHELOR OF BUSINESS ADMINISTRATION - Finance
Premier University
Chattogram, Bangladesh11.2015
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KSRM
Chattogram, Bangladesh04.2019
Skills
- Proficiency in English and basic Arabic (A2 level)
- Document and identity verification
- Strong attention to detail
- Team collaboration and customer service
- Adaptability in high-pressure environments
Conferencesandseminars
10th- International Conference on Business Management, Humanities and Social Science (ICBMHSS) - Dhaka, Bangladesh
Languages
Bengali
Native language
BENGALI
Advanced
C1
ENGLISH
Upper intermediate
B2
HINDI
Intermediate
B1
ESTONIAN
Elementary
A2
Arabic
Elementary
A2
Urdu
Elementary
A2
Communicationandinterpersonalskills
Able to work individually without direct supervision and also as technical team member when required. Excellent interpersonal skills, demonstrated by communicating with clients, colleagues, non-technical persons on a daily basis.
Jobrelatedskills
Ensuring quality of assigned job efficiently, Future results of current tasks
Presentations
In bachelor degree program every semester must had deliver presentation for different subjects. I also delivered public speech several times.
Personal Information
- Date of Birth: 10/06/1992
- Gender: Male
- Nationality: Bangladeshi
- Driving License: B
Sudoku, Photography ,Travelling
- Sudoku: I enjoy solving Sudoku puzzles because it helps sharpen my problem-solving and logical thinking skills, both of which are essential for detailed verification work.
- Travelling: Exploring different cultures and environments broadens my perspective, making me more adaptable and culturally aware—important traits in a global company like Veriff.
- Photography: Photography helps me pay attention to details, a crucial skill in tasks involving document verification and fraud detection.
Timeline
Service Delivery Coordinator
SACSLOGISTICS OÜ
03.2021 - Current
Machine Operator
COOPKOKAD
01.2021 - 09.2021
JR. OFFICER (MATERIALS CONTROLLING DEPARTMENT)
KSRM STEEL PLANT LTD.
05.2016 - 12.2020
EMPLOYEE RELATIONSHIP OFFICER
MAS INTIMATE BANGLADESH PVT. LIMITED
05.2015 - 08.2016
MASTERS IN AGRI-FOOD BUSINESS MANAGEMENT -
Estonian University of Life Sciences
BACHELOR OF BUSINESS ADMINISTRATION - Finance
Premier University
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KSRM
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