Merlin Loorits
Tallinn
Summary
Developed leadership and strategic planning skills within fast-paced retail environment. Skilled in managing diverse teams and driving operational improvements. Seeking to transition these abilities into new field to continue achieving impactful results.
Overview
18
18
years of professional experience
Work History
District Manager
Lidl Eesti OÜ
07.2018 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Advisor
Republic of Estonia Social Insurance Board
06.2010 - 06.2018
Customer Service Cashier
Personalipunkt Extra OÜ
10.2008 - 06.2010
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Beverage Cart Attendant
Hilton Indian Lakes Resort Chicago
08.2008 - 10.2008
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
Door-to-Door Sales Representative
The Southwestern Company
06.2008 - 08.2008
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Conducted daily prospecting activities to identify potential new clients within assigned territories.
Customer Service Cashier
Personalipunkt Extra OÜ
10.2006 - 05.2008
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Bachelor of Arts - Social Sciences (BA) Politics and Government
Tallinn University
01.2016
High School - undefined
Audru Highschool
01.2006
Skills
- Recruiting and hiring
- Customer service
- Attention to detail
- Staff development
- Sales forecasts
Languages
Estonian (mother tongue)
Proficient
C2
English (B2/C1)
Advanced
C1
Slovak
Intermediate
B1
Timeline
District Manager
Lidl Eesti OÜ
07.2018 - Current
Advisor
Republic of Estonia Social Insurance Board
06.2010 - 06.2018
Customer Service Cashier
Personalipunkt Extra OÜ
10.2008 - 06.2010
Beverage Cart Attendant
Hilton Indian Lakes Resort Chicago
08.2008 - 10.2008
Door-to-Door Sales Representative
The Southwestern Company
06.2008 - 08.2008
Customer Service Cashier
Personalipunkt Extra OÜ
10.2006 - 05.2008
High School - undefined
Audru Highschool
Bachelor of Arts - Social Sciences (BA) Politics and Government
Tallinn University
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