Merylin Mets
Tamsalu linn,Lääne-Virumaa
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
6
6
years of professional experience
Work history
Grain mill worker
Shepherd Grain
Moree, NSW
2024.03 - 2024.07
- Ensured consistent quality by regular visual inspections of grain and final product.
- Collaborated with team members to meet production targets.
- Followed safety protocols closely, minimising workplace accidents or incidents.
- Trained new staff members on safety procedures, improving overall factory security.
- Controlled flow rates for optimal processing speed whilst avoiding machine overload.
- Performed manual labour tasks such as lifting heavy sacks of grain, promoting physical fitness at work.
- Assisted in the loading and unloading of deliveries, ensuring timely stock supply.
- Maintained peak efficiency with routine maintenance checks on machinery.
- Responded quickly during emergency situations, ensuring minimal disruption to productivity.
Hotel receptionist
Mountain View Motor Inn
Halls Gap, VIC
2024.01 - 2024.02
- Processed payments accurately, guaranteeing smooth transactions for guests.
- Processed wake-up calls reliably to maintain schedule adherence for guests.
- Increased efficiency by swiftly resolving any complaints or issues.
- Ensured guest comfort with prompt attention to their needs and requests.
- Ensured smooth check-out process by promptly settling bills and confirming future bookings if required.
- Assisted in concierge services such as booking taxis or recommending local attractions, improving overall holiday experience.
Barista
Ettamogah Pub
Table Top, VIC
2023.10 - 2023.12
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Promoted seasonal beverages effectively increasing their uptake.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Performed cash handling duties accurately to maintain financial integrity.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Managed high volume orders during peak hours maintaining quality of service.
Sales assistant
PÕLDMA KAUBANDUSE AS
Tallinn, Harjumaa
2022.09 - 2023.08
- Built strong relationships with regular customers for repeat business.
- Delivered exceptional after-sales service, encouraging repeat business.
- Conducted daily inventory checks to manage stock levels accurately.
- Monitored trends in consumer behaviour with keen attention to detail.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
Sales assistant
PÕLDMA KAUBANDUSE AS
Tallinn, Harjumaa
2019.10 - 2022.06
- Offered personalised shopping advice to enhance customer experiences.
- Collaborated effectively with team members to meet sales targets.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built strong relationships with regular customers for repeat business.
- Delivered exceptional after-sales service, encouraging repeat business.
- Monitored trends in consumer behaviour with keen attention to detail.
Store manager
Põldma Kaubanduse AS
Tallinn, Harjumaa
2020.01 - 2020.11
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Oversaw visual merchandising efforts that enhanced overall store appearance.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Coached underperforming employees improving their job performance significantly.
- Developed a team-oriented environment by implementing effective leadership strategies.
Catering staff member
TRAUS-RAK, OÜ
2019.07 - 2019.11
- Adhered to all safety regulations, minimising risk of accidents on-site.
- Assisted chefs in preparation of meals, enhancing efficiency in the kitchen.
- Arranged food platters attractively for enhanced visual appeal at events.
- Performed daily stock checks for maintaining adequate supplies at all times.
- Cleaned dining areas diligently, providing a pleasant eating environment for guests.
waitress
TRAUS, REIN
2019.07 - 2019.07
- Improved customer satisfaction by providing efficient and friendly service.
- Collaborated with kitchen staff to ensure order accuracy.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Provided top-notch service to customers, improved overall dining experience.
Waitress assistant
KROONIKESKUS, OÜ
2018.04 - 2018.08
- Enhanced customer service by promptly taking orders and delivering food.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Facilitated smooth operations by setting up tables and booths.
- Checked customers' identities to ensure they met age requirements for purchase of alcohol,.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
Waitress assistant
GOPPENG RAMBUTAN OÜ
2018.07 - 2018.08
- Enhanced customer service by promptly taking orders and delivering food.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Assisted in food preparation, ensuring prompt service during busy times.
- Enhanced dining experience through friendly interaction with customers.
- Managed cash register efficiently, ensuring accurate billing process for customers.
Education
secondary education -
Tamsalu Gümnaasium
Tamsalu, Tapa vald 09/2016 - 05/2018
basic education -
Tamsalu Gümnaasium
Tamsalu, Tapa vald 09/2007 - 05/2016
Skills
- Safe equipment operations
- Staff training
- Corporate policies and requirements
- Work order management
- Order fulfilment
- Interpersonal communication
- Merchandising
- Attention to Detail
Languages
Estonian
Native
English
Advanced
Russian
Intermediate
Personal Information
Date of birth: 06/07/00
Affiliations
- gym
- running
Timeline
Grain mill worker
Shepherd Grain
2024.03 - 2024.07
Hotel receptionist
Mountain View Motor Inn
2024.01 - 2024.02
Barista
Ettamogah Pub
2023.10 - 2023.12
Sales assistant
PÕLDMA KAUBANDUSE AS
2022.09 - 2023.08
Store manager
Põldma Kaubanduse AS
2020.01 - 2020.11
Sales assistant
PÕLDMA KAUBANDUSE AS
2019.10 - 2022.06
Catering staff member
TRAUS-RAK, OÜ
2019.07 - 2019.11
waitress
TRAUS, REIN
2019.07 - 2019.07
Waitress assistant
GOPPENG RAMBUTAN OÜ
2018.07 - 2018.08
Waitress assistant
KROONIKESKUS, OÜ
2018.04 - 2018.08
secondary education -
Tamsalu Gümnaasium
09/2016 - 05/2018
basic education -
Tamsalu Gümnaasium
09/2007 - 05/2016