Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Anette Mäletjärv

Anette Mäletjärv

Tallinn

Summary

A passionate and driven young specialist looking for a job as a customer support specialist, assistant, or event manager. I have previously worked in the field of human rights, and created social media content.

Overview

7
7
years of professional experience

Work History

Advisor to the Minister of Health

Ministry of Social Affairs
Tallinn
05.2023 - 03.2025
  • Managing the minister's calendar, scheduling meetings
  • Exchanging information between the minister and other parties
  • Managing social media accounts: content creation and advertising
  • Reviewing draft bills, gathering information for interviews, speeches

Cooperation Officer

Estonian LGBT Association
Tallinn
10.2021 - 10.2022
  • Project manager for creating a network of LGBT+ activists in Estonia
  • Event manager, head organizer of Tartu Pride 2022

Waiter/Waitress

F-Hoone
Tallinn
08.2021 - 10.2021
  • Also worked at fast-paced F-Hoone during the summers of 2016-2018.

Customer Service Representative

City Bike
Tallinn
05.2021 - 08.2021
  • Overseeing bike shop activities, processing online store orders and handling customer transactions

Customer Support Representative

Concentrix
Amsterdam
05.2020 - 11.2020
  • Customer support representative for About You: solving customers' problems regarding their orders

Waiter/Waitress

Pizza Heart Bar
Amsterdam
01.2018 - 06.2019
  • Provided exceptional customer service during busy dining hours.

Research and Teaching Assistant

Professor Michael O. Eze, University of Amsterdam
Amsterdam
11.2017 - 12.2018
  • Assisted Dr. Eze in the fields of Oral Communication and Cross-Cultural Communication
  • Conducted research in the field of Migration

Education

Bachelor of Arts (Honours) - Social Sciences

Amsterdam University College
Amsterdam, Netherlands
01-2020

High School Diploma -

Tallinn French School
Tallinn, Estonia
07.2016

Skills

  • Problem solving
  • Conflict resolution
  • Empathy and patience
  • Event management
  • Social media management
  • Community organizing
  • Interpersonal skills

Languages

Estonian
First Language
English
Proficient (C2)
C2
French
Intermediate (B1)
B1
Spanish
Elementary (A2)
A2
Russian
Elementary (A2)
A2
Dutch
Elementary (A2)
A2

Timeline

Advisor to the Minister of Health

Ministry of Social Affairs
05.2023 - 03.2025

Cooperation Officer

Estonian LGBT Association
10.2021 - 10.2022

Waiter/Waitress

F-Hoone
08.2021 - 10.2021

Customer Service Representative

City Bike
05.2021 - 08.2021

Customer Support Representative

Concentrix
05.2020 - 11.2020

Waiter/Waitress

Pizza Heart Bar
01.2018 - 06.2019

Research and Teaching Assistant

Professor Michael O. Eze, University of Amsterdam
11.2017 - 12.2018

Bachelor of Arts (Honours) - Social Sciences

Amsterdam University College

High School Diploma -

Tallinn French School
Anette Mäletjärv