A passionate and driven young specialist looking for a job as a customer support specialist, assistant, or event manager. I have previously worked in the field of human rights, and created social media content.
Overview
7
7
years of professional experience
Work History
Advisor to the Minister of Health
Ministry of Social Affairs
Tallinn
05.2023 - 03.2025
Managing the minister's calendar, scheduling meetings
Exchanging information between the minister and other parties
Managing social media accounts: content creation and advertising
Reviewing draft bills, gathering information for interviews, speeches
Cooperation Officer
Estonian LGBT Association
Tallinn
10.2021 - 10.2022
Project manager for creating a network of LGBT+ activists in Estonia
Event manager, head organizer of Tartu Pride 2022
Waiter/Waitress
F-Hoone
Tallinn
08.2021 - 10.2021
Also worked at fast-paced F-Hoone during the summers of 2016-2018.
Customer Service Representative
City Bike
Tallinn
05.2021 - 08.2021
Overseeing bike shop activities, processing online store orders and handling customer transactions
Customer Support Representative
Concentrix
Amsterdam
05.2020 - 11.2020
Customer support representative for About You: solving customers' problems regarding their orders
Waiter/Waitress
Pizza Heart Bar
Amsterdam
01.2018 - 06.2019
Provided exceptional customer service during busy dining hours.
Research and Teaching Assistant
Professor Michael O. Eze, University of Amsterdam
Amsterdam
11.2017 - 12.2018
Assisted Dr. Eze in the fields of Oral Communication and Cross-Cultural Communication
*Psychological and social specialist at Dar Al-Ima at Ministry of Social Affairs*Psychological and social specialist at Dar Al-Ima at Ministry of Social Affairs