NICCI MURIMI
Tallinn
Summary
Meticulous and detail-focused individual with a strong background in data analysis and professional training. Actively pursuing a challenging opportunity as a Data Technician, leveraging expertise in learning content creation and outsourcing training. Results-driven Training Specialist with proficiency in coding in Python and SQL. Adept at effective communication and collaborative teamwork. Highly adaptable in dynamic situations with a high learning curve.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Training Specialist
Starship Technologies
04.2023 - Current
- Using Databricks, I review tasks done by remote assistance specialists while providing valuable feedback on improvement areas
- Spot trends in task reviews and advice on core training areas to upscale
- Collected data from task reviews to develop modifications and improvements to curricula.
- Integrate training content that I develop into a learning platform workRamp so that the team can always be proactively engaged
- Conduct onboarding and practical training of over 60 employees, both in person and remotely, via online platforms.
- Developed training curricula and recommended programs that met instructional goals and objectives.
- Developed training handbooks, computer tutorials and reference materials.
Remote Assistance Specialist
Starship Technologies
09.2021 - 03.2023
- Oversee the robots during their autonomous operations
- Log and report any problems to relevant teams, i.e
- Product development
- Test new software in development and give feedback and recommendations.
Administrative Assistant
Swivel Marketing Ltd
11.2019 - 08.2020
- Managed filing system, entered data and completed other clerical tasks.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Executed record filing system to improve document organization and management.
- Managed phone and email correspondence and handled incoming and outgoing mail and calls.
Education
Bachelor of Science - Software Development And Entreprenuership
Eesti Ettevõtluskõrgkool Mainor
Tallinn06.2023
Skills
- Data analysis
- Reference material development
- Employee training
- Training material development
- G-Suite
- Data Entry
- SQL
- MS Office
- Python
- Jira issue tracking
Certification
- Hackerrank - SQL: Intermediate
- Google Data Analytics Professional Certificate: Analyze Data to Answer Questions
- Google Data Analytics Professional Certificate: Process Data from Dirt to Clean
Timeline
Training Specialist
Starship Technologies
04.2023 - Current
Remote Assistance Specialist
Starship Technologies
09.2021 - 03.2023
Administrative Assistant
Swivel Marketing Ltd
11.2019 - 08.2020
Bachelor of Science - Software Development And Entreprenuership
Eesti Ettevõtluskõrgkool Mainor
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