Oluwafeyidara A. Adeyemi
Tallinn
Summary
Operations professional with focus on streamlining processes and enhancing efficiency. Known for strong team collaboration and adaptability to changing needs. Reliable and results-driven with expertise in process improvement and resource management.
Overview
14
14
years of professional experience
Work History
Operations Associate
Eippa OÜ (Swappie)
Tallinn, Estonia
11.2021 - Current
- Consistently achieved or surpassed individual and team production targets.
- Duly followed process improvements that enhanced workflow efficiency and reduced operational delays.
- Evaluated new technologies for integration into production systems, enhancing system performance and reliability.
- Worked effectively and in adherence to health and safety practices.
- Collaborated with other departments to optimize production workflows.
Waitress/Restaurant Hostess
Pirita Marina Hotel & Spa
Tallinn, Estonia
12.2018 - 10.2021
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently while maintaining quality service standards.
- Handled cash transactions accurately, ensuring balanced registers at shift end.
- Resolved customer complaints effectively to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
Pharmacy Technician
Medplus Pharmacy and Wellness
Lagos, Nigeria
05.2016 - 07.2018
- Managed medication inventory and ensured compliance with safety regulations.
- Assisted pharmacists in preparing and dispensing prescriptions accurately.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Monitored medication storage conditions to maintain product integrity and safety standards.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Medical Office Administrator
Unborn Baby Monitoring Centre
Lagos, Nigeria
02.2012 - 04.2016
- Managed patient scheduling and appointment confirmations, enhancing operational efficiency.
- Maintained accurate patient records using electronic health record systems, ensuring compliance with regulations.
- Maintained patient databases and updated information in alignment with the hospital protocols.
- Enhanced patient satisfaction with timely follow-ups and communication regarding their appointments and test results.
- Documented patient encounters, ensuring accurate and comprehensive electronic health records.
- Reviewed and edited clinical notes for clarity, accuracy, and completeness before provider review.
Education
BA - Politics & Governance
Tallinn University
Tallinn, Estonia01.2022
Skills
- Customer service
- Verbal and written communication
- Interpersonal
- Deadline management
- Attention to detail
- Problem-solving abilities
- Teamwork and collaboration
- Reliability
- Organizational skills
- Active listening
Timeline
Operations Associate
Eippa OÜ (Swappie)
11.2021 - Current
Waitress/Restaurant Hostess
Pirita Marina Hotel & Spa
12.2018 - 10.2021
Pharmacy Technician
Medplus Pharmacy and Wellness
05.2016 - 07.2018
Medical Office Administrator
Unborn Baby Monitoring Centre
02.2012 - 04.2016
BA - Politics & Governance
Tallinn University