Paula Arnolde
Latvia / Estonia
Summary
Hard working and passionate Digital Marketing specialist with strong organizational skills eager to marketing position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Social Media Manager
PAMEDIA OU
06.2023 - Current
- Develop and implement social media strategies across platforms, resulting in a increase in brand visibility and growth in follower engagement.
- Create and curate compelling content, including text, image, and video, tailored to target audiences, resulting in a increase in user engagement.
- Analyze and report on social media performance using insights and recommendations to optimize strategy.
- Corporate with influencers and brand advocates
- Monitoring social media trends and competitor activities, providing regular updates and recommendations for staying ahead in the digital landscape.
Service Desk Agent
Fujitsu Estonia
04.2019 - 01.2023
- Communication and consultation with clients via phone, chat, email
- Checking work orders from clients in system
- Solving clients problems by troubleshooting
- Communication and cooperation with other teams
- Following working procedures and deadlines set in company
The Junior Claims Administrator
Compensa Vienna Insurance Group
07.2017 - 01.2019
- File claims, enter data, and update databases with current daily information
- Communication with clients via email, phone and onsite
- Making daily reviews about new claims
- Assisting other team members
Sales Assistant
LPP S.A.
09.2017 - 12.2017
- Advising & serving customers
- Processing payments
- Ensuring stock levels are well maintained.
- Providing customers with information on pricing and product availability.
- Handling customer complaints or handing customers on to management.
Sales Assistant
LPP S.A.
06.2016 - 02.2017
- Advising & serving customers
- Processing payments
- Ensuring stock levels are well maintained.
- Providing customers with information on pricing and product availability.
- Handling customer complaints or handing customers on to management.
Education
Certification - Digital Marketing
Nordic Koolitus
Tallinn, Estonia08.2023
Bachelors - Accounting And Finance
BA School of Business And Finance
Riga, Latvia06.2018
High School Diploma -
Valmieras Valsts Ģimnāzija
Valmiera, Latvia06.2015
Skills
- Communication
- Teamwork
- Customer support
- Digital marketing
- Social Media Management
- Content creation
Languages
Latvian
Native language
English
Upper intermediate
B2
Russian
Elementary
A2
Timeline
Social Media Manager
PAMEDIA OU
06.2023 - Current
Service Desk Agent
Fujitsu Estonia
04.2019 - 01.2023
Sales Assistant
LPP S.A.
09.2017 - 12.2017
The Junior Claims Administrator
Compensa Vienna Insurance Group
07.2017 - 01.2019
Sales Assistant
LPP S.A.
06.2016 - 02.2017
Certification - Digital Marketing
Nordic Koolitus
Bachelors - Accounting And Finance
BA School of Business And Finance
High School Diploma -
Valmieras Valsts Ģimnāzija
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