Paul-Erik Värk
Product Specialist
Tartumaa
Summary
Calm and organized individual with problem-solving skills. Deep understanding of operations management principles coupled with proficiency in project coordination and data analysis. Passionate about driving efficiency and optimizing workflows.
Overview
7
7
years of professional experience
Work History
UK Operations Coordinator (Compliance, Audit Team)
Bolt Technology OÜ
07.2024 - Current
- Perform preventative checks that require gathering, sorting, analyzing data, and providing reports based on the analysis.
- In-depth investigation and resolution of issues on flagged Drivers.
- Working with higher management, relevant teams and contacting drivers to resolve any issues related to the investigation at hand.
- Carrying out internal and external audits.
- Training new members of the team. Training outsourced agents and updating Confluence guides.
- Frequent communication with relevant teams to ensure effective informative flow.
- Making proposals and giving feedback to engineers.
- Build data scraping loop using UI Vision and Google Sheets that saves 350k annually. Still in use.
- Mainly work with Google Docs, Confluence, UI Vision, Infobip.
- Performing compliance checks on Driver profiles.
UK Operations Coordinator (Compliance Team)
Bolt Technology OÜ
02.2021 - 07.2024
- Performing compliance reviews on Driver profiles and documentation using internal and external information.
- Carrying out internal and external audits in London.
- Running and optimizing data scraping script in UI Vision.
- Providing feedback to make workflow more efficient and compliant.
Mobile Security Patrol
Forus (Formerly USS Security)
06.2018 - 02.2021
- Cash-in-Transit from casinos, parking meters, pawn shops.
- Patrolling designated areas.
- Conflict mediation and resolution.
- Working and communicating with emergency services.
Skills
Process Implementation
Basic Computer Science
Exposure to Django Framework
Conflict Mediation
Timeline
UK Operations Coordinator (Compliance, Audit Team)
Bolt Technology OÜ
07.2024 - Current
UK Operations Coordinator (Compliance Team)
Bolt Technology OÜ
02.2021 - 07.2024
Mobile Security Patrol
Forus (Formerly USS Security)
06.2018 - 02.2021
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