Polina Koliesnikova

Experienced in hospitality excellence through training at a prestigious hotel, part of The Leading Hotels of the World. Known for strong communication, responsibility, and an unwavering drive for continuous improvement. My work is supported by rigorous training, discipline, and a high level of motivation.

At 18. 1 am fluent in Ukrainian and Russian, with a self-achieved proficiency in English (B2 level) attained in just 1.5 years,

demonstrating my commitment to learning and adaptability. Currently, I am also at the beginner level in Spanish, as my goal is to connect with and understand as many people as possible across cultures.

• Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
• Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
• Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
• Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.