Saara Maria Karm

• Sales of company products and services, ensuring customer satisfaction
• Providing detailed product information and recommendations based on customer needs
• Handling customer inquiries and resolving complaints professionally
• Maintaining records of sales transactions and following up with potential clients

• Providing professional hairdressing services, including cutting, coloring, and styling
• Conducting in-depth hair consultations to assess customer needs and recommend suitable treatments
• Staying updated on the latest hair trends and techniques to provide top-quality services
• Maintaining a clean and organized workspace to ensure a pleasant salon environment
• Providing professional hairdressing services
• Customer consultations and service excellence

• Styling, cutting, and coloring hair based on client preferences and hair types
• Educating customers on hair care products and techniques for at-home maintenance
• Booking and managing client appointments efficiently
• Ensuring hygiene and sterilization of salon tools and equipment (06.2023 - 02.2024)
• Styling, cutting, and coloring hair
• Assisting clients with hair care recommendations

Mesq OÜ / Estonia (09.2021 - 06.2023)

• Providing a full range of hairdressing services, including cutting, styling, and coloring
• Conducting client consultations to assess hair conditions and recommend suitable treatments
• Ensuring high customer satisfaction by delivering personalized styling solutions
• Staying up to date with the latest hair trends and techniques to enhance service offerings
• Maintaining salon hygiene standards and organizing tools and workstations for optimal efficiency
• Hairdressing and customer service
• Maintaining salon cleanliness and organization

• Managing front desk operations, including booking and scheduling appointments
• Assisting customers with inquiries and providing information about services
• Handling administrative tasks such as email correspondence and data entry
• Maintaining an organized and professional reception area
• Reception and administrative tasks
• Managing client bookings and inquiries

• Picking and packing customer orders with accuracy and efficiency
• Organizing warehouse inventory and restocking as needed
• Coordinating with logistics teams to ensure timely shipments
• Adhering to safety protocols and maintaining a clean workspace

• Assisting the store manager in daily operations, including inventory control and staff supervision
• Providing exceptional customer service by addressing inquiries and resolving complaints
• Overseeing merchandise displays and ensuring the store met visual presentation standards
• Training new employees on sales techniques and company policies
• Monitoring sales performance and assisting in achieving store revenue targets

• Managing front desk and customer queries, ensuring a welcoming and organized environment
• Assisting tenants and visitors with store and event information
• Handling administrative duties, including scheduling, email correspondence, and report preparation
• Coordinating with management and maintenance teams to ensure smooth daily operations
• Assisting in event planning and execution within the shopping center
• Managing front desk and customer queries
• Providing assistance with store and event information

• Preparing and serving high-quality beverages, including coffee, smoothies, and specialty drinks
• Engaging with customers to provide excellent service and product recommendations
• Handling cash transactions and maintaining accurate register records
• Ensuring cleanliness and hygiene standards in the café area
• Assisting in inventory management and restocking supplies as needed