Sanda Benbik-Voitovits
Tallinn
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Head of Multimodal Freight Transportations
Operail
Estonia
03.2021 - Current
- Managing and coordinating multimodal freight transportations
- Communicating with customers, service providers, agencies etc
- Finding new customers
- Preparation of contracts and tender documents
- Implementing new IT system for more efficient working process.
Multimodal Project Coordinator
Operail
Tallinn
09.2019 - 09.2021
- Managing and coordinating container train within Estonia
- Communicating with customers, service providers, agencies, etc
- Receiving bookings, preparing loading instructions and railway documents
- Managing correct information flow within main office, truck company and loading places
- Preparing and sending out invoices to customers weekly
- Implementing new IT system for more efficient working process
- Participating in BPM modelling working processes of the company as SuperUser.
Sales Department Assistant
Operail
Tallinn
11.2018 - 08.2019
Manager of logistics and commerce
Vopak E.O.S.
Tallinn
09.2010 - 03.2018
- Communicating with customers, service providers, agencies, inspectors, etc
- Managing of the customer database
- Nominating tankers for their acceptance and their technical approval for customers
- Preparing loading instructions for terminals, agencies and inspectors
- Issuing, signing and dispatching ship documents according to customer's instructions
- Collecting, organising and archiving the documents
- Receiving ship loading documents and bank statements from customers
- Information processing received from the inspectors on the cargo quality, quantity, etc
- Preparing and sending reports to the terminals on the basis of the information received from customers
- Preparing loading instructions for terminals, agencies and inspectors
- Executing railway formalities for shipments to terminal and monitoring them
- Managing and coordinating service improvement plan, surveys for customers' satisfaction.
Commercial department assistant
Vopak E.O.S.
Tallinn
09.2009 - 09.2010
- Managing of the customer database
- Sending monthly reports to the Port of Tallinn for ship and cargo control
- Drawing up monthly and daily reports
- Participating in conference calls.
Communication department assistant
Vopak E.O.S.
Tallinn
09.2008 - 09.2009
- Helping with events organisation
Education
Master of Science in Engineering - Shipping Management
Estonian Maritime Academy / Tallinn University of Technology
01.2014
Bachelor of Science in Engineering - Port Management and Managing of Marine Transport
Estonian Maritime Academy
01.2011
High School Diploma -
Tallinn High School of Humanities
01.2007
Principles of International Oil Trading
The Oxford Princeton Programme Courses
Business Process Management Training -
Lean Gidital
Skills
- Communication skills
- Managerial skills
- Public speaking
- Time management skills
- Taking initiative in conversation
- Effective resourse management
Languages
- English, Professional Working
- Estonian, Professional Working
- Russian, Native or Bilingual
Timeline
Head of Multimodal Freight Transportations
Operail
03.2021 - Current
Multimodal Project Coordinator
Operail
09.2019 - 09.2021
Sales Department Assistant
Operail
11.2018 - 08.2019
Manager of logistics and commerce
Vopak E.O.S.
09.2010 - 03.2018
Commercial department assistant
Vopak E.O.S.
09.2009 - 09.2010
Communication department assistant
Vopak E.O.S.
09.2008 - 09.2009
Master of Science in Engineering - Shipping Management
Estonian Maritime Academy / Tallinn University of Technology
Bachelor of Science in Engineering - Port Management and Managing of Marine Transport
Estonian Maritime Academy
High School Diploma -
Tallinn High School of Humanities
Principles of International Oil Trading
The Oxford Princeton Programme Courses
Business Process Management Training -
Lean Gidital
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