SHERIF OYINLOYE
Tallinn
Summary
Diligent and experienced Compliance Officer with a proven track record in ensuring adherence to regulatory standards and company policies. Skilled in conducting thorough audits, implementing effective compliance programs, and providing comprehensive training to staff. Adept at navigating complex regulatory frameworks and fostering a culture of compliance within organizations. Strong communicator and problem-solver dedicated to mitigating risks and promoting ethical practices. Experienced KYC Analyst skilled in customer due diligence, risk assessment, and compliance. Demonstrates impressive abilities to multitask and work well under pressure.
Overview
18
18
years of professional experience
1
1
Certification
Work History
High Risk Approval Specialist
Wise
06.2024 - Current
- Review and assess High Risk customers to provide analysis and approval as per the set policies and procedures;
- Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested;
- Ensure that information and documentation provided by customers meet our risk appetite for onboarding High Risk customers;
- Perform searches utilizing Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers;
- Communicate with other internal teams when required to handle escalated or complicated cases;
- Provide guidance and responses to daily inquiries from peers, front-line and management regarding high risk approval matters and case analysis, when appropriate;
- Maintain high understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services;
- Drafting SAR narratives to report activity deemed unusual;
Taking part in and leading projects related to the Team processes and guidelines;
Draft reports to internal and external stakeholders, periodically and when requested; - Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies;
- Review and assess High Risk customers to provide analysis and approval as per the set policies and procedures;
- Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested;
- Ensure that information and documentation provided by customers meet our risk appetite for onboarding High Risk customers; Perform searches utilising Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers;
- Communicate with other internal teams when required to handle escalated or complicated cases;
- Provide guidance and responses to daily inquiries from peers, front-line and management regarding high risk approval matters and case analysis, when appropriate;
- Maintain high understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services;
- Drafting SAR narratives to report activity deemed unusual; Taking part in an leading projects related to the Team processes and guidelines;
- Draft reports to internal and external stakeholders, periodically and when requested;
- Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies.
Due Diligence Senior Agent
Wise
07.2022 - 06.2024
- Perform due Diligence on existing, new and/or potential customers based on risk mitigation controls and certain trigger events.
- Exercise discretion in seeing priorities, identifying customer records that require further review and taking action to obtain and follow-up on information and/or documentation requested.
- Carried out day-to-day duties accurately and efficiently.
- Ensure that information and documentation provided by customers, from external data sources and from your own reviews (Websites and company registries) meet our requirements for verification.
- Perform searches utilising internet sources (advanced media search) and/or third-party vendors to obtain information on prospects and new/existing customers.
- Communicate with customers when required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies.
- Provides guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate.
- Maintain basic understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services.
- Drafting SAR narratives to report activity deemed unusual.
- Assess Risk level of referred profiles that may or may not meet the Risk criteria expected from escalations.
- Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies.
- Evaluating SOW/SOF documents.
- Conducted end-to-end review of KYC records.
Production Operator
Hilding Anders
08.2015 - 03.2019
- Consistently followed company safety regulations, maintaining secure, low-risk working environments.
- Operated production equipment safely and effectively, maximizing quality output.
- Consistently met production objectives, maintaining adherence to schedules and Standard Operating Procedures (SOP).
- Performed regular in-process tests, yield calculations, running checks, and product sampling, ensuring production met predefined quality targets.
- Used various hand tools to assemble products to specifications, achieving faultless quality scores.
- Transported goods within production areas using forklift trucks, operating with care to avoid product damage.
- Collaborated effectively with production teams to maintain excellent productivity and performance standards.
- Carried out picking and packing to production requirements, maintaining department dispatch speed.
- Assembled items accurately and promptly, maintaining the efficiency of fast-paced production lines.
Customer Support Specialist
Genesis
02.2010 - 07.2014
- Managed complaints, and provided proper solutions and options via phone, chat, and email; Gave required support, efficiently and effectively and in accordance with priority, impact, and SLAs; Handled multiple chats simultaneously processing each of them with equal dedication; Advised company's customers on the products, their functions, and functionality via social networks; Escalated unresolved problems, ensured that members felt supported and valued, followed up on complaint/question status, and ensured resolution.
- Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
- Assisted customers with varying questions and concerns, using product knowledge and service expertise to resolve issues promptly.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Answered high-volume inbound calls, handled inquiries, and transferred customers to designated departments.
Business Developer
Nestle
08.2006 - 08.2009
- Worked with existing customers to increase purchases of products and services
- Managed entire sales process, identifying areas of improvement through and implementing corrective action to achieve
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth
- Ensured client inquiries were handled professionally and efficiently.
- Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
Education
Master of Arts - Economy and business management
Euroacademy
Master of Science - Organisational Management And Control
Lugansk National University
Bachelor of Science - Management
Lugansk National University
06.2013
Diploma - Russian Language
Lugansk National University
2010
Higher National Diploma - Accountancy and finance
Osun State Polytechnic
2006
Skills
- Analytical thinking: (capacity of analyze data and information to identify potential risk, inconsistencies or red flags
- Attention to details: Precision in examining documents and verifying fact to ensure accuracy
- Critical judgement: Ability to assess significant findings and make informed decisions
- Time management: Efficiently priorities task and manage deadline to complete due diligence processes in timely manner
- Collaboration: Ability to work effectively with cross functional team and external stakeholders to gather information and achieve objective
Certification
- Anti-money laundering concepts
- KYC and Compliance
Languages
English
Native
Russian
Advanced
Timeline
High Risk Approval Specialist
Wise
06.2024 - Current
Due Diligence Senior Agent
Wise
07.2022 - 06.2024
Production Operator
Hilding Anders
08.2015 - 03.2019
Customer Support Specialist
Genesis
02.2010 - 07.2014
Business Developer
Nestle
08.2006 - 08.2009
Master of Science - Organisational Management And Control
Lugansk National University
Bachelor of Science - Management
Lugansk National University
Diploma - Russian Language
Lugansk National University
Higher National Diploma - Accountancy and finance
Osun State Polytechnic
Master of Arts - Economy and business management
Euroacademy
Similar Profiles
Cameron CullenCameron Cullen
Customer Support Associate at WiseCustomer Support Associate at Wise
Islam AboulelaIslam Aboulela
Fraud Prevention Team Lead at WiseFraud Prevention Team Lead at Wise
Cheyenne RandellCheyenne Randell
Total Service Representative - Business at WiseTotal Service Representative - Business at Wise