Sofia Domova

I work as a customer service representative and shoe seller at Deichmann, where my responsibilities included assisting customers with product selection, managing inventory, and handling sales transactions. This role strengthened my interpersonal skills, sales techniques, and ability to provide excellent customer service in a retail environment.

I completed an internship at Hesburger, where I worked in customer service and assisted with kitchen operations. My responsibilities included taking orders, preparing food, ensuring quality standards, and maintaining a clean, efficient working environment. This role helped me develop teamwork, time management, and communication skills while delivering excellent service in a fast-paced setting.

I worked as a waitress assistant in an Indian restaurant, where my responsibilities included supporting the waitstaff, setting up tables, serving dishes, and ensuring a clean and pleasant dining environment. This role enhanced my customer service skills, teamwork, and ability to work efficiently in a fast-paced setting.

At Tallink Spa & Conference Hotel, I gained housekeeping experience, where my tasks included cleaning and preparing guest rooms, maintaining hygiene standards, and ensuring a welcoming environment for guests. This role strengthened my attention to detail, organizational skills, and understanding of the hospitality industry's importance of guest satisfaction and efficiency.