Sofija Bolshakova

Sale

Beauty clinic. I helped existing clients find a suitable
procedure according to their needs.
Achievements: already on the second day I signed a contract for 1500 Eur and fulfilled the goal for the whole month in the first
week. In the second week, I was seen as potential and the tasks
became more responsible. After the first month, I started receiving a reward for
good results.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Expanded customer base through targeted prospecting and networking efforts.

Customer service
Home services (internet + television ) sale by phone, replacement of optical cable.
Achievements: already on the second day, results began to come. Most of the time I have been
a top salesman, and even when I was on vacation, I always achieved my goal.

• Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Boosted student performance by providing individualized support and targeted feedback.
• Initiated new learning methods, eliminating instructional gaps and improving comprehension.

Catering

I went to work next to high school. My main duties were: customer service,
cat-keeping, cleaning.
Achievements: In the fourth month I was promoted and was a mentor. To my previous tasks were added the
processes of organizing work and training and helping new employees.
In the third month, thanks to my diligence, I was chosen as the best employee of the month.

• Developed and clearly presented classroom rules, guidelines and objectives.

Customer service, sorting of goods and creating order. I acquired the skills of how
to better identify with customers and make a pleasant impression about the store and myself.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Built rapport with customers through empathetic listening and understanding their unique needs or preferences.