Summary
Overview
Work History
Education
Skills
Websites
Personal Details - Driver License
Languages
Timeline
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STEN SOKK

STEN SOKK

Tallinn

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

19
19
years of professional experience

Work History

IT Specialist

ETS NORD AS
Tallinn
03.2025 - Current

My responsibilities include:

  • Providing comprehensive IT systems management and user support for company employees.
  • Installing, maintaining, and upgrading hardware and software to ensure optimal performance.
  • Ensuring network solutions and security measures meet organizational standards.
  • Managing and configuring SharePoint to facilitate effective collaboration.

Corporate Client Manager

Äripäeva Infopank
Tallinn
07.2024 - 03.2025
  • Executed active sales strategies and managed relationships with existing business clients.
  • Conducted daily client meetings through Teams and in-person interactions.
  • Achieved and surpassed all company-set objectives.

Professional Athlete

Different clubs from Estonia, Greece, Russia, Georgia and Romania
07.2006 - 07.2024
  • Analyzed performance metrics to enhance training effectiveness.
  • Participated in community outreach to promote sports and fitness awareness.
  • Demonstrated sportsmanship and teamwork during competitions and events.
  • Inspired young athletes through sportsmanship and respect

Professional Athlete

Estonian Mens National basketball team
07.2011 - 02.2021
  • Represented Estonian Mens National basketball team for 10 years, gaining invaluable experience in diverse communication.
  • Achieved common goals through exceptional teamwork and consistency, surpassing professional expectations.

Education

Bakalaureus - Psychology BA

Tallinn University
Tallinn
01.2020

High School Diploma -

Tallinna Mustamäe Gümnaasium
Tallinn
01.2008

Skills

  • Frontend and backend development
  • HTML and CSS
  • JavaScript and Vuejs
  • Critical thinking
  • Responsibility
  • Communication skills
  • Collaboration
  • Stress tolerance
  • Self-management
  • Attention to detail
  • Office 365 Tools
  • Time management
  • Problem solving
  • Hardware installation
  • IT systems management

Personal Details - Driver License

B-kategooria

Languages

Estonian
First Language
English
Proficient (C2)
C2
Russian
Elementary (A2)
A2

Timeline

IT Specialist

ETS NORD AS
03.2025 - Current

Corporate Client Manager

Äripäeva Infopank
07.2024 - 03.2025

Professional Athlete

Estonian Mens National basketball team
07.2011 - 02.2021

Professional Athlete

Different clubs from Estonia, Greece, Russia, Georgia and Romania
07.2006 - 07.2024

Bakalaureus - Psychology BA

Tallinn University

High School Diploma -

Tallinna Mustamäe Gümnaasium
STEN SOKK