Taavi Liivak
Tartu,Estonia
Summary
Results-driven Sales Development Representative skilled in building client relationships and driving revenue growth. Expert in identifying new business opportunities and closing high-value deals. Successfully improved lead conversion rates and increased sales pipeline through strategic outreach and personalised communication.
Overview
15
15
years of professional experience
13
13
years of post-secondary education
Work history
Sales development representative
Coca-Cola European Partners
Tartu, Estonia
2021.02 - Current
- Developed key sales strategies to improve team performance.
- Built long-term customer relationships for increased loyalty and repeat business.
- Identified new business opportunities with potential clients in targeted markets.
- Addressed customer service issues promptly, improving brand reputation.
- Implemented effective sales strategies to maximize product uptake and profitability.
Sales representative
AS Erimell
Tartu, Estonia
2019.09 - 2021.02
- Fostered strong customer relationships through exceptional service.
- Expanded client base through targeted outreach initiatives.
- Identified potential leads, resulting in improved sales performance.
Factory production worker
Namoi Cotton
Namoi, Australia
2016.08 - 2018.08
- Enhanced production efficiency by maintaining clean and organised workspace.
- Followed compliance guidelines for safe operation of machinery.
- Troubleshot equipment issues, reduced machine downtime.
- Loaded raw materials into machines for processing.
Printing press operator
AS Kroonpress
Tartu, Estonia
2012.07 - 2014.07
- Ensured highest quality prints by meticulously checking colours, alignment and print quality.
- Operated large-scale industrial printing press for production of thousands of printed materials.
- Maintained equipment in peak condition with regular cleaning, lubrication and minor repairs.
- Inspected final products for any discrepancies or errors, ensuring customer satisfaction.
Infantry soldier
Estonian defense forces
Jõhvi, Estonia
2011.07 - 2012.05
- Maintained high level of physical fitness to meet strenuous demands of infantry training.
- Conducted regular equipment checks for ensuring optimal performance in field operations.
- Demonstrated ability to use weapons, radios and other military technology efficiently.
- Responded rapidly to orders, resulting in efficient execution of planned actions.
Warehouse worker
AS Hanza Tarkon
Tartu, Estonia
2010.06 - 2011.06
- Conducted forklift operations for safe and timely transport of goods.
- Managed inventory control for seamless supply chain management.
- Kept warehouse clean, ensuring a safe working environment.
Education
Diploma of Higher Education - IT support specialist
Tartu Vocational College
Tartu, Tartu linn 2014.09 - 2016.06
Diploma of Higher Education - Warehouse management
Tartu Vocational College
Tartu, Tartu linn 2007.09 - 2010.06
A-Levels - Highschool
Tartu Secondary school of Business
Tartu 1997.09 - 2006.06
Skills
- Customer Service
- Customer relations
- Product knowledge
- Opening and closing procedures
- Product demonstrations
- Stock management
- Salesforce
- Client engagement
- Technical sales
Languages
English
Fluent
Estonian
Native
Affiliations
- board games
- cycling
- swimming
- gym
Timeline
Sales development representative
Coca-Cola European Partners
2021.02 - Current
Sales representative
AS Erimell
2019.09 - 2021.02
Factory production worker
Namoi Cotton
2016.08 - 2018.08
Diploma of Higher Education - IT support specialist
Tartu Vocational College
2014.09 - 2016.06
Printing press operator
AS Kroonpress
2012.07 - 2014.07
Infantry soldier
Estonian defense forces
2011.07 - 2012.05
Warehouse worker
AS Hanza Tarkon
2010.06 - 2011.06
Diploma of Higher Education - Warehouse management
Tartu Vocational College
2007.09 - 2010.06
A-Levels - Highschool
Tartu Secondary school of Business
1997.09 - 2006.06