Tatjana Laan

• Completed daily cold calling and outreach to build sales pipeline.
• Recorded and updated customer information in online systems.

• Conducted high-volume outbound calls to prospective customers, effectively promoting the company's services.

• Identified customer needs and offered appropriate solutions, demonstrating in-depth product knowledge.

• Skillfully overcame objections to drive customer interest and generated leads for the sales team.

• Maintained an organized CRM system, ensuring accurate record-keeping of customer interactions, sales, and follow-ups.

• Consistently achieved and exceeded set sales targets, contributing significantly to the company's revenue.

• Provided excellent customer service, building rapport and fostering customer satisfaction and loyalty.

• Utilized telephone calls, email and social media to attract potential customers for diverse B2B clients.

• Expertly qualified leads by probing for needs and interests.

• Scheduled appointments for sales representatives, paving the way for further sales closure.

• Managed an organized CRM system, maintaining accurate records of leads and appointments.

• Consistently achieved and exceeded monthly sales quotas and lead generation goals.

• Actively engaged in telesales and online sales, generating new customers and managing existing deals.

• Presented and upsold the company's products or services to potential and existing customers.

• Skillfully negotiated prices and contracts, closing sales deals successfully.

• Followed up with customers post-sales, ensuring satisfaction and fostering loyalty.

• Collaborated with the sales team and other departments to coordinate sales activities.

• Conducted targeted outreach via phone and email to establish leads in the Estonia real estate market.

• Utilized effective sales strategies to identify customer needs and drive interest.

• Effectively transferred qualified leads to the sales team for further follow up.

• Leveraged various online platforms, including LinkedIn and Google, to find and verify leads.

• Monitored and reported on the success and progress of lead generation campaigns.

• Excelled in performing cold calls to potential customers, promoting the company's real estate services.

• Demonstrated ability to overcome customer objections and secure appointments for sales agents.

• Efficiently managed customer information, updating database with call outcomes.

• Consistently met or exceeded daily call volume and sales targets.