Tiina Veske
Summary
Detail-oriented team player skilled in handling diverse range of accounts payable functions with accuracy, efficiency and sound judgment. Adept at organizing and prioritizing requirements to maintain tight deadlines and strict financial controls. Accustomed to delivering superior performance in autonomous or team-focused environments.
Overview
10
10
years of professional experience
Work History
Accounts Payable Specialist
Stora Enso Eesti AS
01.2020 - Current
- Prepared vendor invoices and processed incoming payments.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Provided journal entries and performed accounting on accrual basis.
- Maintained good working relationships with vendors and resolved disputes.
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Trained new employees on accounting principles and company procedures.
Co-Founder
OÜ Raamatuvabrik
07.2018 - Current
- Writing blog posts and educational articles on our website
- Promote coming events in social media (facebook.com)
- Prepare workshops and worksheets for the event
- Content editing with a feedback session for unpublished authors
Sales Assistant
Baltona Duty Free Estonia OÜ
09.2019 - 12.2020
- Provided every customer with comprehensive assistance upon entering the store through merchandise selection and completion of purchases.
- Handled credit and debit card payment processing to complete the purchasing experience.
- Used product knowledge to assist customers and suggest products.
Sales Specialist
Telia Eesti AS
06.2018 - 09.2019
- Connected customers with services based on individual needs and vendor capabilities.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Prepared pricing agreements and contracts to close sales.
- Used consultative sales approach to understand and meet customer needs.
Sales Assistant
Rahva Raamat AS
09.2015 - 03.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Customer Service Specialist
Circle K Eesti
Tallinn
09.2013 - 08.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service
Tallink Grupp
Tallinn
05.2013 - 08.2013
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Tallinn School of Economics
Tallinn2019
Hotel Management
Hotel Service Estonian Hotel And Tourism College
Tallinn06.2010
Secondary Vocational Education - Informational Customer And Postal Service
Tallinn Polytechnic School
Tallinn06.2008
Skills
- Invoice Processing
- Ledger and Journal Entries/Updates
- Performance Tracking
- Month-End Closings/Procedures
- Microsoft Office
- SAP Understanding
- Attention to Detail
- Time Management
- Self-Motivated
- Teamwork and Collaboration
Languages
Estonian
Native language
English
Advanced
C1
Russian
Elementary
A2
Finnish
Elementary
A2
Spanish
Beginner
A1
Dutch
Beginner
A1
Affiliations
Member of Business Association (2018 - present)
Dancing
Folk dance
Writing
Writing and publishing stories in different websites and forums.
Writing blog posts and educational articles regarding fictional writing and development.
Timeline
Accounts Payable Specialist
Stora Enso Eesti AS
01.2020 - Current
Sales Assistant
Baltona Duty Free Estonia OÜ
09.2019 - 12.2020
Co-Founder
OÜ Raamatuvabrik
07.2018 - Current
Sales Specialist
Telia Eesti AS
06.2018 - 09.2019
Sales Assistant
Rahva Raamat AS
09.2015 - 03.2018
Customer Service Specialist
Circle K Eesti
09.2013 - 08.2015
Customer Service
Tallink Grupp
05.2013 - 08.2013
Tallinn School of Economics
Hotel Management
Hotel Service Estonian Hotel And Tourism College
Secondary Vocational Education - Informational Customer And Postal Service
Tallinn Polytechnic School
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