Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Roland Kasela
Timeline
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Timo Tool

Timo Tool

Tartu

Summary

The experiences began at the age of 6 when I started training and attending competitions, which also taught me not to give up, whether doing things alone or working as a team. Negotiating with difficult clients took my understanding of human psychology to a whole new level. Quick insight has given me the opportunity in life to step from the sports field into relationships with top executives.

Overview

23
23
years of professional experience

Work History

Sales Manager

Excellent Business Solutions Eesti AS
Tartu/Tallinn
09.2015 - 02.2025
  • Administer customer database while identifying new clients, negotiating deals, and managing sales process.
  • Facilitated additional sales activities for clients with active contracts, ensuring satisfaction through effective communication across departments at Excellent.
  • Partnered with project managers, senior consultants, and management to execute sales strategies.
  • Attained annual sales goals, leading to collective team recognition with free trip abroad
  • Retention of clients informed about termination of client agreement through negotiations, with a high success rate.

Sales and Marketing Representative

HÄT Systems OÜ
Tartu
05.2005 - 12.2013
  • Managing the sales cycle: finding Microsoft Dynamics NAV and QlikView BI prospects, organizing sales meetings, processing quotations, and sales orders in CRM software.
  • Optimized marketing procedures alongside marketing team.
  • Organizing internal events and collaborating with the team.
  • Purchasing and managing Microsoft Dynamics NAV licenses from Microsoft's European headquarters in Dublin.
  • Communication with Microsoft's European division and problem solving regarding licensing policy.
  • Achivement: growing as a Microsoft Dynamics NAV partner and achieving gold partner status.

Salesman

Hansa Äritarkvara OÜ
Tartu/Tallinn
05.2002 - 04.2005
  • Active communication with sales leads to generate these to prospects.
  • Preparing offers, placing orders and invoicing. Selling HansaWorld HansaRaama and Hansa FInancials ERP.
  • Management of existing services for the customers and upselling.
  • Achievement: The company became the largest Hansa software partner in ERP services.

Education

High School Diploma -

Antsla Gümnaasium
Antsla
06-1998

Võru Kreutzwaldi 1-st High School
Võru
09-1986

Skills

  • Customer relationship management
  • Sales process optimization
  • Negotiation techniques
  • CRM software proficiency
  • Market analysis
  • ERP systems
  • Purchase order processing
  • Initiative power
  • Time management
  • Problem solving

Affiliations

  • Volleyball, beach-volleyball, badminton, cycling, camping, fishing, cooking, animals

Accomplishments

Start-Up entrepreneurship training, EAS and Mainor school

Time management training

Communication training

...Etc

Languages

Estonian
First Language
English
Intermediate (B1)
B1
Russian
Beginner (A1)
A1

Roland Kasela

References available upon request.

Timeline

Sales Manager

Excellent Business Solutions Eesti AS
09.2015 - 02.2025

Sales and Marketing Representative

HÄT Systems OÜ
05.2005 - 12.2013

Salesman

Hansa Äritarkvara OÜ
05.2002 - 04.2005

High School Diploma -

Antsla Gümnaasium

Võru Kreutzwaldi 1-st High School

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