Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tormi Puri

Summary

Hardworking and passionate job seeker with strong organizational skills. Field of knowledge in customer service from previous job experiences.

Overview

3
3
years of professional experience

Work History

Lost and Found Agent

Tallinn Airport GH AS
07.2022 - Current
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Create and manage reports for customers whose luggage has been delayed or damaged using the Worldtracer system.
  • Communicate with other Airports to find possible matches and arrange transport for the luggage between Airports.
  • Coordinated with ramp agents to successfully store, remove and transport customer baggage.
  • Sort, store and arrange deliver for lost and delayed luggage to customer.

Warehouse Worker

DHL EXPRESS ESTONIA AS
06.2021 - 06.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated forklifts and material moving equipment to receive and transport items from various warehouse locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Education

Computer Engineering -

Tallinn University of Technology
Tallinn EE

High School Diploma -

Tabasalu ÜG
Tabasalu EE
06.2018

Skills

  • Communication
  • Analytical Thinking
  • Social Perceptiveness
  • Problem-Solving
  • Teamwork
  • Organization and Time Management

Languages

Estonian
Native language
English
Advanced
C1
German
Elementary
A2
Russian
Beginner
A1

Timeline

Lost and Found Agent

Tallinn Airport GH AS
07.2022 - Current

Warehouse Worker

DHL EXPRESS ESTONIA AS
06.2021 - 06.2022

Computer Engineering -

Tallinn University of Technology

High School Diploma -

Tabasalu ÜG

Similar Profiles

CREATE PROFILE
Tormi Puri