Triin Kaasik

Working on audit team: including monthly audits, tasks considering reviewing other agents daily work, handling driver documents, training and supporting new team members: including composing and completing training 11 new outsourced agents recently

Offering 24h customer support for ride hailing. Onboarding and training new team members. Supporting my team and team leader.

Creating a business plan, setting up general systems, recruiting and training staff, creating work schedules. Managing contact with suppliers and handling social media platforms.

Training new employees, creating work schedules and display windows. Acting as assistant and replacement to department manager.