Young specialist with a degree in Management and experience in customer service. Skilled in conflict resolution, adaptable, quick to learn and motivated to build a career in customer care.
Overview
3
3
years of professional experience
Work History
Cook
Lido Kristiine OÜ
09.2023 - Current
Prepared food items in compliance with recipes and portioning control guidelines.
Communicated directly with customers to take and clarify orders, ensuring their needs and special requests were met.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Resolve customers complains and questions in a polite and efficient manner, maintaining a positive dinning experience.
Handled high-pressure situations during peak hours, while keeping a positive attitude towards guests.
Pizza Maker
Express Technology OÜ
09.2022 - 04.2023
Used pizza cutter to slice pizzas according to size and customer specifications.
Monitored and maintained clean working areas and cooking surfaces.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Education
Bachelor of Science - Management And Administration
Simon Kuznets Kharkiv National University of Economics
Kharkiv, Ukraine
06-2025
Skills
Team collaboration
Customer service
Continuous improvement
Dispute resolution
Adaptability and flexibility
Quick learner
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Cook
Lido Kristiine OÜ
09.2023 - Current
Pizza Maker
Express Technology OÜ
09.2022 - 04.2023
Bachelor of Science - Management And Administration
Simon Kuznets Kharkiv National University of Economics
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