Yelyzaveta Neudakina
Tallinn
Summary
Young specialist with a degree in Management and experience in customer service. Skilled in conflict resolution, adaptable, quick to learn and motivated to build a career in customer care.
Overview
3
3
years of professional experience
Work History
Cook
Lido Kristiine OÜ
09.2023 - Current
- Prepared food items in compliance with recipes and portioning control guidelines.
- Communicated directly with customers to take and clarify orders, ensuring their needs and special requests were met.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Resolve customers complains and questions in a polite and efficient manner, maintaining a positive dinning experience.
- Handled high-pressure situations during peak hours, while keeping a positive attitude towards guests.
Pizza Maker
Express Technology OÜ
09.2022 - 04.2023
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Monitored and maintained clean working areas and cooking surfaces.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Education
Bachelor of Science - Management And Administration
Simon Kuznets Kharkiv National University of Economics
Kharkiv, Ukraine06-2025
Skills
- Team collaboration
- Customer service
- Continuous improvement
- Dispute resolution
- Adaptability and flexibility
- Quick learner
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Cook
Lido Kristiine OÜ
09.2023 - Current
Pizza Maker
Express Technology OÜ
09.2022 - 04.2023
Bachelor of Science - Management And Administration
Simon Kuznets Kharkiv National University of Economics