Zakir Ali

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• Identifying threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
• Mentoring newbies on various KYC batches
• Identifying data anomalies through SIDE PROJECTS
• Skills in ensuring KYC checks and completing Due Diligence.
• Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested

• Prepare required reports including Suspicious Activity Reports (SARs), following regulations and time limitations and recommend relationship retention or termination.
• Evaluate transactions and identifying red flag issues and escalates to relevant and concerned teams

• Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
• Perform Due Diligence on existing, new and/or potential customers based on risk mitigation controls and certain trigger events
• Customer identification and verification using official documents
• Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested

• Assist in SME loans and account openings
• Performing holistic due diligence reviews in support of Corporate KYC
• Responsible for KYB verification of small to medium-sized business customers. This includes using 3rd party web verification sources to verify supplied business information/documents to ensure that internal policy and procedures, as well as regulatory requirements, are met.
• Responsible for updating customer profiles using internal CRM tools
• Responded to and executing social escalations for various customer requests to ensure excellent customer satisfaction
• Exceeded goals through effective task prioritization and great work ethic

• Responsible for detecting fraudulent activities and charges on credit cards
• Thoroughly reviewed credit applications to determine applicant and data validity
• Sales of credit cards and personal finances
• Onboarding retail customers
• Evaluated risk to client relationships and work directly with the client to resolve problems
• Investigated credit card application discrepancies and determine authenticity to prevent fraudulent applications while maximizing new accounts

• Contributed ideas toward the monthly team contests to increase team performance levels
• Assisted with weekly team meetings, reviewing and informing important departmental updates with the team
• Maintained a high level of ethical conduct handling customers' personal information
• Sales of Sharia Compliant Products including Credit Cards
• Received merit-based bonus after a 1-year service