Temitope Emmanuel Aluko
WARRANTY SPECIALIST,KYC SPECIALIST,COMPLIANCE OFFICER ,TRADING ANALYST.
Tallinn
Summary
Hardworking Warranty and Credit Officer well-versed in reviewing financial documents, preparing loan packages and making recommendations based on risk values. Detail-oriented and thorough with excellent judgment and good verbal and written communication strengths.Demonstrated success in identifying suspicious activities and ensuring adherence to regulatory requirements. Proven ability to analyze complex data and collaborate with cross-functional teams to mitigate risks.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Warranty Specialist
Swappie
01.2022 - Current
- Resolved warranty claims efficiently in line with Service Level Agreements (SLAs)
- Minimizing delays and ensuring customer satisfaction.
- Focused on reducing turnaround times while maintaining high-quality service standards.
- Contributed to continuous improvement initiatives for warranty procedures, enhancing customer trust and product reliability.
- Conducted thorough investigations of product failures, identifying root causes and implementing corrective actions to prevent recurrence.
- Developed strong relationships with vendors to negotiate favorable terms for warranty repairs and replacements.
- Verified client information by analyzing existing evidence on file.
Trading Analyst
Sportradar
01.2023 - Current
- Responsible for delivering real-time live odds to clients during ongoing sporting events, ensuring speed, accuracy, and market integrity.
- Monitor multiple live games and dynamically adjust odds based on in-game developments, market fluctuations, and risk exposure.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Streamlined data entry for production metrics, improving accuracy and accessibility of operational reports.
Credit Officer
Ulayin Community Bank Limited
02.2005 - 12.2011
- Ensured accurate financial reporting by reviewing loan documentation, evaluating collateral values, and validating borrower information.
- Conducted comprehensive credit assessments for complex loan applications, ensuring sound decision-making and adherence to regulations.
- Mitigated fraud risks with thorough due diligence procedures and vigilant monitoring of potential red flags in customer profiles.
- Proactively identified emerging risks, such as changes in economic conditions or regulatory environments that could impact the quality of the lending portfolio.
- Maintained compliance with applicable regulations and laws governing consumer credit.
- Investigated and resolved customer disputes related to credit decisions.
Education
Master of Art in Social Science - International Relations
Tallinn University
06.2022
Bachelor of Social Science - Politics and International Relations
New Vision University
07.2018
Vocational Diploma - Logistics Operator at Transport Companies
Batumi Navigation Teaching University
01.2013
Skills
Compliance assessments
Documentation preparation
Customer due diligence
AML investigations
Suspicious activity reporting
Sanctions screening
Enhanced due diligence
Compliance management
Microsoft Office package
Transaction monitoring
AML compliance expertise
Banking regulations
Websites
Certification
Certified [Business Analyst], [TRITEK CONSULTING ltd]
Timeline
GLSS Training & Certification, [ Belt - Green Belt - Black]
05-2024
Certified [Business Analyst], [TRITEK CONSULTING ltd]
02-2024
Trading Analyst
Sportradar
01.2023 - Current
Warranty Specialist
Swappie
01.2022 - Current
Credit Officer
Ulayin Community Bank Limited
02.2005 - 12.2011
Bachelor of Social Science - Politics and International Relations
New Vision University
Vocational Diploma - Logistics Operator at Transport Companies
Batumi Navigation Teaching University
Master of Art in Social Science - International Relations
Tallinn University