Ebenezer Irebami Sanyaolu
KYC Operations Associate Analyst
Tallinn
Summary
Diligent (KYC Operations Associate Analyst) with background in KYC analysis and track record of ensuring compliance with regulatory requirements. Proven ability to conduct thorough investigations and mitigate risks effectively. Demonstrated skills in data analysis and regulatory reporting.
Overview
4
4
years of professional experience
1
1
Language
Work History
Warranty Specialist
Swappie OÜ
09.2021 - Current
- Verified customer claims and documentation to ensure warranty compliance with company policies.
- Conducted detailed product assessments, and reviewed case files for accuracy and fraud prevention.
- Ensured regulatory and company guidelines were met while handling sensitive customer information.
- Collaborated with compliance and customer support teams to resolve escalated issues.
- Maintained accurate digital and physical records in line with GDPR and data protection standards.
- Ensuring identity verification and compliance checks.
- Managed confidential records with a focus on accuracy, and regulatory compliance.
- Built strong client relationships through effective communication and problem resolution.
- Enhanced customer satisfaction by resolving warranty claims efficiently and effectively.
- Identified trends in product issues, providing valuable insights for design improvements and reducing future warranty concerns.
Education
Bachelor of Science (B.Sc.) - Creativity And Business Innovation
Estonian Entrepreneurship University of Applied Sciences
Tallinn01.2022
Skills
- KYC/AML compliance & due diligence
- Customer onboarding & verification
- Risk assessment & documentation review
- Data analysis & reporting
- Strong communication & interpersonal skills
- Attention to detail & accuracy
- Confidential data handling
- Teamwork
- Time management
- Problem-solving
References
Available upon request
Timeline
Warranty Specialist
Swappie OÜ
09.2021 - Current
Bachelor of Science (B.Sc.) - Creativity And Business Innovation
Estonian Entrepreneurship University of Applied Sciences
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