Gert Tammel
Summary
Detail-oriented KYC/CDD Analyst with over 3 years of experience in verification and risk assessment. Expertise in conducting Due Diligence checks and reviewing customer profiles to ensure compliance with AML/CTF regulations. Holds ICA Specialist Certificate in Financial Crime Risk, with a proven track record in assessing high-risk customers and enhancing operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
High Risk Approval Specialist
Wise
01.2024 - 05.2025
- Delivered accurate, high-quality reviews of 50–250 customer cases weekly, achieving a QA pass rate above 95%.
- Performed comprehensive risk assessments and due diligence reviews using diverse data sources to ensure compliance with AML/CTF standards, while meeting or exceeding SLAs.
- Headed the team responsible for interviewing and selecting new colleagues, successfully hiring two team members.
Due Diligence Agent
Wise
10.2022 - 12.2023
- Performed comprehensive due diligence on 70 to 150 new and existing customer cases weekly, ensuring all KYC documentation met internal guidelines and compliance standards.
- Evaluated customer risk and referred high-risk cases to the AML, Fraud, and Compliance teams for in-depth review and mitigation.
- Was part of a focus group aimed at onboarding more customers with unstructured income; presented feedback to stakeholders, leading to process improvements, more smoother customer onboarding and higher onboarding rate.
Document Database Specialist
Veriff OÜ
03.2022 - 06.2022
- Analyzed document-related fraud cases, identifying trends and improving internal detection strategies.
- Maintained the in-house document database, ensuring accuracy and completeness for new documents such as UK driving licenses and Brazilian ID cards, supporting reliable fraud detection and verification.
Verification Specialist
Veriff OÜ
04.2021 - 03.2022
- Verified 200–600 customer documents weekly with over 98% QA score accuracy.
- Served as senior/supervisor on shift, supporting coworkers by answering questions on complex cases and offering guidance.
- Collaborated with Product team to improve product features and verification efficiency.
Skills
- Excel, Looker, SAP, Jira, Confluence, Slack, Google Workspace, Microsoft Office Suite, Zendesk
- KYC compliance, Document verification, Risk assessment
- Attention to detail
- Problem-solving
- Time Management/Prioritization
Certification
- 03.2025 ICA, Specialist Certificate in Financial Crime Risk in Global Banking Markets
- 02.2024 Basel Institute, Operational Analysis of Suspicious Transactions
- 02.2024 Wise internal, Transaction Monitoring
- 06.2020 University of Tartu, Basics of Psychology
Timeline
High Risk Approval Specialist
Wise
01.2024 - 05.2025
Due Diligence Agent
Wise
10.2022 - 12.2023
Document Database Specialist
Veriff OÜ
03.2022 - 06.2022
Verification Specialist
Veriff OÜ
04.2021 - 03.2022
Languages
Estonian - Native
English - C1
German - A2
Other valuable skills and characteristics
Open minded and friendly communicator, reliable team player but also independent worker, creative in finding solutions, caring and helpful, curious by nature, responsible, quick to adapt to new situations, fast learner